As part of our obligations under the Money Laundering Regulations we are required to verify the identity of our clients.
Please provide copies of 1 form of photo ID and 1 proof of address as two separate files, ensuring that all 4 corners of the documents are visible, with no redacted information. The types of documents we can accept for this are detailed below.
Please note that we require this identification in order to send your funds, but are able to secure an exchange rate for you in the meantime. If you are struggling to provide the identification requested, please do not hesitate to give the Compliance team a call on 01494 787 474.
Proof of address |
in order to be used these documents must: |
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photographic id |
in order to be used these documents must: |
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Please send these to customerinformation@currencies.co.uk; we aim to respond to your emails within 2 working hours.
Alternatively, you can post them to: Compliance Department, Foreign Currency Direct, Building 1, Chalfont Park, Gerrards Cross Buckinghamshire, SL9 0BG.
Get in touch with the Compliance team on 01494 787 474 for assistance.