Nearly half of our business at Foreign Currency Direct comes from recommendations, and this is reflected in our clients' reviews.
The level of service that you provide irrespective of the amounts being transferred is excellent. I have found all of the FCD staff that I have dealt with to be thoroughly knowledgeable impeccably polite thoroughly efficient and meticulously diligent – FCD sets the standard for customer service that others must follow. Very many thanks.
J. Sullivan, Lincolnshire.
Here at Foreign Currency Direct plc we are dedicated to providing a highly personalised, client-focussed currency exchange service. You will have one point of contact when dealing with us who will guide you through the whole trading process from start to finish, meaning your account manager can get to know you and understand your circumstances.
When dealing with us you can rest assured that you’ll be speaking with an experienced and knowledgeable currency broker who will be happy to discuss your currency requirements and the options available to you in plain English, no financial jargon! It is this focus that saw us become a finalist in the National Business Awards for customer service.
We understand that entrusting your money to a company you don’t know could be a cause for concern, so to offer some reassurance and an insight into what our clients think of us we use an independent feedback service from Feefo, which displays only 100% genuine client feedback, unlike many other similar sites. Reviews cannot be removed, so what you see is our clients’ true opinion of our service.
You can find all our reviews here: https://ww2.feefo.com/en-us/reviews/foreign-currency-direct-plc
Superb service. Fast efficient and friendly staff, getting you the best value for your money.
Very straightforward, no hidden charges together with the best exchange rates. Excellent service. Highly recommended.
They always answer the phone straight away, they are very helpful and always call back. They have the best rates.
Brilliant service. One of the best companies ever dealt with. Had time to talk to me and offer great rates too.
Efficient service as always. Excellent customer service, with dedicated dealers who get to know you. Would not hesitate to recommend.